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FAQs

FAQs


1. What types of products do you offer?

We offer a wide range of premium products for both dogs and cats, including food, treats, toys, grooming supplies, health products, collars, leashes, bedding, and more. Every item is carefully selected to ensure quality, safety, and comfort for your furry friends.

2. Do you only sell products for dogs and cats?

Yes, we specialize in pet supplies exclusively for dogs and cats to ensure we deliver the highest level of care, focus, and quality for your beloved companions.

3. How can I track my order?

Once your order is placed, you'll receive a confirmation email with a tracking link. You can use that link at any time to monitor your shipment status. If you didn’t receive an email, feel free to contact our support team.

4. What is your return policy?

We offer a hassle-free 30-day return policy. If you're not completely satisfied with your purchase, simply contact us within 30 days of receiving your order, and we'll guide you through the return or exchange process. (Please ensure products are unused and in original packaging.)

5. Do you offer free shipping?

Yes! We offer free standard shipping on all orders.

6. How can I contact your customer support team?

Our customer support team is here to help! You can reach us via email at p4wsandcl4ws0@gmail.com, or through our Contact Us page. We aim to respond to all inquiries within 24 hours.